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Power Plant Aftermarket Support

Parts, Services and Upgrades

Boilers | Environmental equipment | Auxiliary equipment

Quality Parts, Services and Upgrades

Industrial Boiler Parts from Babcock & Wilcox

How do you maintain your competitive edge in today’s market? Are you operating at peak efficiency and maximizing the returns on your assets? Are you partnering with a proven boiler parts and service provider with whom you can rely on to provide ongoing maintenance support, quality replacement parts and new technologies when needed?

These are just some of the reasons to choose Babcock & Wilcox as your one-stop aftermarket supplier for your entire plant.

Download Our Aftermarket Services Brochure
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Combustion Systems

  • Pulverizers
  • Low NOx burners
  • Igniters and scanners
  • Overfire air systems
  • Cyclone furnaces
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Combustion Systems

  • Pulverizers
  • Low NOx burners
  • Igniters and scanners
  • Overfire air systems
  • Cyclone furnaces
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  • Pressure parts
  • Non-pressure parts
  • Diamond Power® sootblowers
  • Air heaters
  • Fans
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Controls and Diagnostic Systems

  • Advanced performance technologies
  • Sootblowing controls and intelligent software
  • Precipitator controls and software
  • Boiler control and monitoring systems
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Post-Combustion NOx Control

  • Selective catalytic reduction
  • Selective non-catalytic reduction
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Ash and Material Handling

  • Allen-Sherman-Hoff® bottom ash systems
  • Allen-Sherman-Hoff® fly ash systems
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Ash and Material Handling

  • Allen-Sherman-Hoff® bottom ash systems
  • Allen-Sherman-Hoff® fly ash systems
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Particulate Control

  • Electrostatic precipitators (ESP)
  • Fabric filter baghouses
  • Dust collectors
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Mercury, Acid Gas and HAP Control

  • Wet scrubbers
  • Dry scrubbers
  • Dry sorbent injection
  • Activated carbon injection

24/7 Phone Support

From 8:00 AM to 5:00 PM ET (12:00 to 21:00 UTC), please call:

Phone: +1-330 860-1460 or toll free within North America (1-800-354-4400)
After hours: 1-800-BABCOCK (+1-800-222-2625)


For direct access to specific OEM aftermarket parts and services by product line:

Babcock & Wilcox® Boiler Parts, Environmental Parts and Service

Phone: +1-330-860-1460 or toll-free within North America 1-800-354-4400
After-Hours Emergencies Phone: 1-800-BABCOCK


Diamond Power® Sootblower Parts and Service

Phone: +1-740-687-6500 or toll-free within North America 1-800-848-5086
After-Hours Emergencies Phone: +1-800-876-9762


Allen-Sherman-Hoff® Ash Handling Parts and Service

Phone: +1-740-687-6500 or toll-free within North America 1-800-848-5086
After-Hours Emergencies Phone: +1-800-876-9762


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Replacement Parts/Performance Upgrades

B&W provides quality parts, components and system upgrades for a wide range of plant equipment.

Steam Generation Systems

Boiler Parts -- Pressure and Non-Pressure Components

B&W provides modifications, improvements and in-kind replacements of boiler parts, including pressure and non-pressure components:

  • Boiler furnace walls and openings
  • Tubing
  • Economizers
  • Superheaters and reheaters
  • Steam drums, headers and attemperators
  • Air system rebuilds
  • Pulverizer / mill component rebuilds
  • Cyclone furnace replacement
  • Cooling system upgrades and parts
  • Environmental system upgrades and parts
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B&W continually develop new technologies, upgrades, replacement parts, and inventory management programs to improve reliability and performance, and to reduce operating and maintenance costs of our B&W Roll Wheel and E/EL pulverizers, as well as CE-type mills.

All parts, materials and upgrades are engineered and manufactured to the original specifications to ensure proper fit and performance. We have extensive experience in grinding all types and blends of coals. In addition, we provide other user benefits such as technical support services, our Assured Stock Program® inventory management system, and other customer-focused programs to help you get the most out of your grinding equipment.

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Combustion system firing equipment

B&W provides low NOx coal, oil, natural gas and industrial process gas firing equipment. Our complete overfire air systems are designed for your operating conditions, fuels and furnace envelope. With an integrated system design approach, benefits include optimized, low maintenance operational and environmental performance.

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Efficiency Improvements

Lower fuel and operating costs. Lower parasitic power consumption. Reduced air emissions. These are just some of the results of improving overall plant efficiency.

Strategies to improve plant efficiency and heat rate should begin with a thorough analysis and review of current plant conditions. B&W provides plant owners and operators with a wide range of services and technologies to do this.

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Heat Recovery Steam Generators

Building on more than 150 years of experience in steam generation, B&W combines our proven industry experience and expertise in thermal technology to provide advanced Heat Recovery Steam Generator (HRSG) technologies. We provide reliable systems, upgrades and replacement components such as HARPs, headers, finned tubing and other pressure parts suitable for a wide range of combustion turbine applications.

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Fuel Conversions

The cost of natural gas makes fuel switching an attractive option for owners and operators

B&W’s natural gas conversion experience is proven: many power boiler owners and operators have successfully converted their existing units to 100 percent natural gas firing systems, significantly reducing annual fuel and plant operating costs.

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Capacity Increases

B&W considers all the key issues when optimizing a unit, including understanding how boilers age, identifying the critical components, and determining the general types of changes and enhancements possible. These elements are then combined with operating experience and equipment condition assessment to develop an integrated strategic plan for each boiler and each component in the boiler.

Boiler Load Cycling

Most of these units were originally designed for base loaded operation and not designed to accommodate frequent on/off cycles. The stresses placed on the weld joints, headers, drums and attachments between expanding and contracting parts, can cause failures after a finite number of cycles.

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Package Boiler Retubing Services

B&W applies our knowledge and experience gained from supplying more than 5000 industrial water-tube boilers to boiler retubing projects. We can improve boiler operation and longevity with a wide range of potential design upgrades, making our retubing solution a superior long-term investment.

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Auxiliary Plant Equipment

Sootblowers and Boiler Cleaning

To extend the life of your existing Diamond Power® equipment, our service centers are fully equipped for a wide range of services, from simple poppet valve rebuilds to complete sootblower refurbishment.

All factory-serviced rebuilds and exchanges carry the same warranty as if purchased new.

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Ash and Material Handling

B&W provides high-performance parts and upgrades for its Allen-Sherman-Hoff® line of ash handling equipment, as well as most other brands. Inventory is maintained for a wide range of critical parts that include:

  • Bottom ash components
  • Fly ash components
  • Piping and fittings
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Emissions Control Equipment

Our broad range of experience and expertise in emissions control provides the insight necessary to evaluate, recommend and implement cost-effective solutions and replacement parts to improve performance of existing environmental systems.

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Electrostatic Precipitators

Aging technology and lack of support from some original equipment manufacturers has resulted in lost productivity and reduced efficiency for many electrostatic precipitator systems. ESP products and services provided by B&W are designed with one goal in mind— to help keep your ESP functioning at peak performance.

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Cooling Systems

B&W SPIG provides comprehensive, competitively priced spare and replacement parts for wet and dry cooling systems from a worldwide network of service locations on short notice. Highly qualified technicians, supported by advanced measuring instruments, inspect and test existing installations and advise on the most prudent course of action for improved operation. Detailed inspection reports with clear recommendations provide the operator with the confidence of working with us.

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Titanium® Boiler Cleaning Controls and Intelligent Sootblowing

The Titanium® boiler cleaning control systems from B&W integrate and upgrade B&W’s legacy SentrySeries® advanced sootblower controls and Power Clean® intelligent sootblowing (ISB) systems into a modern platform. The result is a system designed to provide flexibility and optimum boiler cleanliness in a user-friendly package.

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Customer Programs

Assured Stock Program®

Assured Stock Program inventory management allows you to tailor a plan which can incorporate a variety of boiler parts and services. The program is adaptable, easily implemented and can incorporate additional B&W services such as component rebuilds and upgrades.

Applications can be tailored to your needs to include a variety of E/EL and B&W Roll Wheel® pulverizer components. The program reduces the overall cost of obtaining boiler parts and components, while maintaining and improving power generation reliability and availability.

Download the Assured Stock Program Product Sheet (PDF)

Strategic Alliances

Strategic alliances can provide both short- and long-term benefits which result in operational and financial advantages. Partnering with B&W for larger capital projects means you’ll receive the added benefit of working with a supplier who has the breadth of technical expertise and proven capabilities to provide solutions for virtually all boiler, auxiliary and environmental systems at a power plant.

Benefits of strategic alliances include:

  • Enhanced communication for improved planning and greater project control
  • Single-point accountability simplifies project structure
  • More accurate forecasting of budgets and cash flow improves financial reporting and capital expenditure planning
  • Open pricing structure reduces hidden contingency costs
  • Elimination of the bid cycle compresses project schedule
  • Financial benefits of a successful project are shared between organizations

Resident Service Engineers

Our resident service engineers work regularly with your operation, maintenance and engineering personnel.

As your single point-of-contact, he or she is highly knowledgeable about your plant and its equipment, offering advisory services, replacement parts and upgrade support.

Renewable Facilities

Renewable energy facilities such as waste- and biomass-to-energy plants have distinctive parts and maintenance needs and upgrade opportunities because of the unique operating conditions and specialized equipment found at these plants. Learn more about our renewable energy facilities

Pulp & Paper Facilities

The unique design and operation of recovery boilers at pulp & paper mills also require specialized services, parts and technology expertise. Since developing the first recovery boiler in 1929, our commitment to the pulp and paper industry has advanced many design and technical upgrades and modifications, and includes:

  • Boiler cleaning
  • Boiler floor modifications
  • Air system upgrades
  • Port rodders and cameras
  • Smelt spouts
  • Liquor guns
  • Emissions control
  • Material handling
  • Cooling systems

Field Engineering Services

Our worldwide team of field service engineers and technical specialists are available to provide expert support with a wide range of equipment and systems. We can assist with startup and commissioning activities, routine and preventive maintenance, troubleshooting problems, performance reviews and enhancements, outage planning, and equipment parts and upgrades, among many other capabilities. Learn more about our field engineering services.

Condition Assessment & Laboratory Services

A well-planned condition assessment program is essential for the continued availability and reliability of your plant equipment, as well as the safety of plant personnel. When coupled with an overall maintenance strategy, timely condition assessment can provide the basis for long-range asset management and financial planning.

Comprehensive condition assessment services from B&W combine our breadth of available testing techniques with more than 150 years of design and operating experience. Individual tests as well as complete condition assessment programs are available for a wide range of equipment. Learn more about our condition assessment and laboratory services.

Service Centers

B&W’s regional service centers are strategically located across the United States and Mexico to serve our customers. A wide range of rebuild, refurbishing and inventory services are available to meet your specific needs while minimizing lead times and costs.

As outage durations are shortened, budgets cut, maintenance personnel cut, and inventory levels reduced, our service centers can provide the support you need for continued efficient and profitable plant operation. Our service centers are supported by highly qualified design, engineering and manufacturing personnel to ensure component quality. Learn more about our service centers.


B&W operates manufacturing facilities worldwide to support our wide range of products and aftermarket services. This includes boilers and associated components and equipment such as sootblowers, ash handling and combustion equipment, cooling systems, and emissions control equipment. We operate a state-of-the-art manufacturing facility in Chanute, Kansas, USA, for the production of B&W engineered products, package boilers and HRSG components, as well as fabricating a variety of heat transfer equipment on a contract basis.

Construction Services

From contractor supervision to complete turnkey installation on projects of all sizes, B&W works with our customers to ensure a trouble-free professional installation or relocation services for new and existing equipment.

B&W Construction Brochure

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Plant & Technical Service Bulletins

B&W technical service bulletins include plant service, technical and safety bulletins for:

  • Boilers
  • Pulverizers
  • Other power plant auxiliary equipment
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Site Services for Diamond Power® Boiler Cleaning and Allen-Sherman-Hoff® Material Handling Products

Through a dedicated team of professionals, B&W provides onsite services focused on the proper operation and maintenance of your boiler cleaning and material handling systems. Our complete turnkey services encompass all onsite installation, project management and technical oversight, including necessary labor, equipment, tools and consumables.

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