B&W’s highly skilled field engineers and specialists are strategically located in offices worldwide to assist you in improving your equipment and operations. You can depend on us to quickly respond 24 hours-a-day, seven days-a-week. 

Field service engineers

• Provides a broad range of advisory, technical and engineering services

Service specialists

• Available for specific equipment challenges that require highly specialized experts
• Focus on specific areas such as burners and controls, pulverizers, sootblowers, ash handling equipment, environmental systems, water chemistry, metallurgy, cooling systems, and other plant equipment

Resident service engineers

• Single point of contact who is highly knowledgeable about your plant and its equipment, and provides long-term plant service and support
• Regularly works with your operations, maintenance and engineering personnel
• Provides replacement parts and upgrades support

All of B&W’s field engineering services aim to provide the following benefits:

• Minimize downtime
• Ensure peak performance
• Support your maintenance and operations staff
• Help meet regulatory requirements